Covering Suffolk & Norfolk
Our Telephone 07816662523
Stoves available to purchase
We can often source new or reconditioned stoves and sundries for sale to the customer or We can give you web addresses of where to source products.
HETAs approved chimney sweeps.
Please feel free to make any suggestions to improve our service.
Don't forget to get your appliance serviced and chimneys swept over the summer months so you are ready for winter.
Whilst we appreciate many stoves are multi fuel and we don't always have time to roar a fire. We suggest you burn wood the majority of the time, using smokeless fuel only occasionally to help prolong the lifetime of the liner.
Any problems with liners should firstly be directed at the installer who can liaise with the manufacturer on your behalf. Most manufacturers will provide new liners if proof guidelines are met.
Remember to keep all relevant paperwork so the appropriate company can contacted.
WE Cannot be held responsible for liner failure.
Be aware manufacturers say flexible liners have conditional 10/25/30 year guarantees. This is only if all guidelines are adhered to.
NOTE each manufacturer has its own guidelines please read the small print.
Liners swept yearly ( or more ) keeping invoice/ certificates using a qualified sweep
Burn only approved HETAs fuel
Burn only well seasoned wood no varnished or painted wood. Wet wood puts you at risk of chimney fires due to build up of creasote.
Prolonged slumbering with continued use of smokeless fuel is the most common reason for liner failure.